Brand Video Testimonial Campaign

Turning a Dealer's Success Story Into a Recruitment Asset

Brisbane Spa Super Centre partnered with Studio Who to produce a strategic suite of eight video assets designed to support Hot Spring Spas' dealer recruitment strategy - from awareness to onboarding.

Brisbane Spa Super Centre - Dealer Testimonial Campaign
Partner
So What Social
Services
Brand Video, Testimonial Campaign
Deliverables
8 video assets across multiple formats

The Campaign

Eight videos. One day of production. A full recruitment funnel.

Brisbane Spa Super Centre - led by exclusive Hot Spring dealers Annie and Matt Budge - partnered with Studio Who to produce a strategic suite of video content designed to support Hot Spring Spas' dealer recruitment strategy. The goal was to capture the real story behind a successful dealership: the commercial opportunity, day-to-day operations, and customer outcomes. All delivered through content built to perform at expos, in onboarding sessions, and across digital campaigns.

The Challenge

Speaking to Business Owners

The content needed to address entrepreneurs considering dealership opportunities directly, with credibility and commercial clarity.

Operational, Customer, and Lifestyle Angles

Capturing three different story types - business operations, customer satisfaction, and lifestyle relevance - within a single production day.

Multi-Platform Delivery

Eight distinct assets needed to perform across Instagram, YouTube, expo screens, and internal onboarding channels.

The Solution

End-to-end production built around a multi-stage recruitment funnel

Studio Who developed and delivered a full production solution - from concept and scripting through to delivery. Filmed over a single day at the Brisbane Spa Super Centre showroom, local install sites, and customer homes, the content was designed for multi-stage engagement within Hot Spring Spas' dealer acquisition funnel. Each of the eight video edits focused on a distinct aspect of the dealership model - from owner testimonials and install logistics to post-sale service and customer satisfaction.

What we delivered

Long-Form Testimonial Film (3-5 min)

The full story of Brisbane Spa Super Centre's growth journey, designed for presentations and onboarding.

Short-Form Feature Videos (60-90 sec each)

Customer buying journey, customer testimonial, and service excellence features for digital campaigns.

Social Cutdowns (15-30 sec each)

Dealer snap, silent story cut, installation reel, and dealer-customer hybrid - optimised for Reels, ads, and expo screens.

The Result

A content library that powers dealer recruitment across every touchpoint

The video suite positioned Brisbane Spa Super Centre as a standout example of the Hot Spring dealer opportunity - turning their real-world success into a content-driven recruitment asset. The content now powers Hot Spring's onboarding and dealer acquisition workflows, drives booth engagement at expos like SPLASH!, and builds confidence with new prospects at every stage of the funnel.

Outcome
Eight assets delivered from a single production day
Outcome
Content deployed across expos, digital campaigns, and onboarding sessions
Outcome
Dealer recruitment funnel content from awareness to decision
Outcome
Evergreen asset library with cross-platform formats included

Work with us

Ready to tell your brand's story?

Whether you need a testimonial campaign, product launch content, or a full video suite - we'd love to hear what you're building.

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